Auto Repair Jobs at Mike's Automotive Services of Somerville, MA.

Automotive Technician


  • Perform a vehicle evaluation, using check sheet, upon every vehicle assigned to work on
  • Perform work assignments in accordance with time schedules as assigned by the Service Advisor
  • Utilize shop time keeping system for all operations of repair, including diagnostics
  • Perform all maintenance and repair with speed and thoroughness
  • Achieve and maintain a high level of efficiency
  • Road test all repairs to ensure the vehicle was repaired correctly the first time
  • Park and lock all vehicles in an orderly fashion in designated areas
  • Document on the repair order estimate sheet, any additional repairs and/or any condition that may require special explanation to the customer
  • Increase customer satisfaction by completing repairs correctly the first time
  • Maintain a low rate of "comeback" repairs
  • Provide complete, accurate and neatly written descriptions of diagnosis, repair and maintenance performed on the repair order estimate sheet for each assignment
  • Achieve and maintain ASE certifications in nine areas of automotive repair
  • Purchase and maintain tools necessary to perform assigned tasks
  • Report tools, equipment and facilities in need of repair
  • Attend and complete company hazard communication standard and worker right-to-know training
  • Notify Parts Manager, Service Advisor or Manager if parts need to be ordered or delays are expected
  • Maintain a good working relationship with all other personnel
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations


  • High school diploma or equivalent
  • Prefer three to five years of experience as a technician in the automotive industry
  • Capable of achieving and maintaining ASE certification in the nine areas pertaining to automotive repair
  • Possess and maintain a valid Massachusetts license
  • Able to speak, read and write fluent English
  • Good verbal and written communication skills
  • Able to read schematics
  • Able to achieve and maintain a productivity rating of 90% and an efficiency rating of 125%
  • Able to operate all company equipment needed to perform required tasks
  • Able to lift 60 pounds
  • Able to work long hours

Service Advisor


  • Increase customer satisfaction by building customer relations
  • Increase profitably by maximizing sales
  • Perform walk-around on all customer vehicles noting damage, scratches, missing hubcaps, etc.
  • Assigns original technician performing repairs on all comeback jobs
  • Estimate costs and completion times
  • Handle all customer service issues including: communications with customer regarding status of vehicle, scheduling, review of all repairs with the customer on delivery of the vehicle and customer complaints
  • Complete all necessary paperwork and maintain service files
  • Answer telephones and greet customers promptly and courteously
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Attend meetings as required by management


  • Experience as a Service Advisor in the automotive industry
  • Accredited training in Service Advisor skills, customer satisfaction, and quality control
  • High school diploma or equivalent
  • Computer skills and ability to adapt to the company computer systems
  • Able to keyboard 40wpm, operate photocopier, calculator and related business equipment
  • Accurate and detailed organization skills
  • Able to assume responsibility and work with minimal supervision
  • Able to speak, read and write fluent English
  • Basic understanding of the mechanical functions of an automobile
  • Possess a valid Massachusetts driver's license

Working at Mike's Automotive Services

Mike's Automotive is an enjoyable place to work. Our company is staffed with friendly people that are professional. We pride ourselves in providing honest auto repair and restorations for our customers.

Our company is very well established and has a strong reputation for quality. We have been in business almost 30 years.

Our company provides standard benefits to all full time employees, including:

  • Vacation time off
  • Sick time
  • Paid health benefits
  • Upbeat and positive work environment.